Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and username.
• Business Information: Business name, registration details, and tax information (for Business Owners).
• Transaction Data: Tips sent/received, payouts, bills, and wallet activity.
• Verification Documents: KYC documents submitted for identity verification.
• Device Information: IP address, browser type, and device identifiers.

We also collect information through cookies and similar technologies to enhance your experience on the Platform.

2. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account.
• To process transactions and payouts.
• To verify your identity and prevent fraud.
• To communicate with you about your account and updates.
• To improve and personalize the Platform.
• To comply with legal and regulatory obligations.

3. Data Sharing

We do not sell your personal data. We may share your information with:

• Payment Processors: To facilitate transactions and payouts (e.g., M-Pesa).
• Service Providers: Third-party vendors who assist with Platform operations.
• Legal Authorities: When required by law or to protect our rights.
• Business Partners: With your explicit consent.

We ensure that all third-party providers maintain appropriate security measures.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data (password hashing, HTTPS).
• Regular security audits and vulnerability assessments.
• Access controls and authentication measures.
• Secure data storage and transmission protocols.

While we strive to protect your information, no security system is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active and as needed to:

• Provide services to you.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

You may request account deletion, and we will delete your data subject to legal and regulatory requirements.

6. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion of your data (subject to legal exceptions).
• Withdraw consent for data processing.
• Object to certain data processing activities.

To exercise these rights, please contact us at privacy@tipfiti.com.

7. Cookies

TipFiti uses cookies and similar technologies to:

• Maintain your session and authentication.
• Remember your preferences.
• Analyze Platform usage and improve performance.

You can control cookie preferences through your browser settings.

8. International Data Transfers

TipFiti is based in Kenya. By using the Platform, you consent to the transfer of your data to Kenya and other countries where we operate, provided that appropriate safeguards are in place.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page. Your continued use of the Platform constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: privacy@tipfiti.com
📍 Address: TipFiti, Nairobi, Kenya